Frequently Asked Questions (FAQ)
Answers to common advertiser questions regarding campaign approval, creative requirements, billing, and reporting.
Find answers to common questions about running campaigns on the FairAds AI Advertiser Network.
Campaign Setup & Approval
Campaign reviews are typically completed within 2 to 4 business hours. Once your campaign is reviewed and approved by our moderation team, its status will automatically update to Scheduled or Active.
Yes! You can update ad creatives or adjust flight budgets for active campaigns. Any newly added creative files will undergo quick moderation before going live on screens.
Creative Guidelines & AI Studio
FairAds AI supports .mp4, .mov, .webm videos and .png, .jpg, .webp images up to 1080p/4K resolution. Both horizontal 16:9 and vertical 9:16 aspect ratios are supported.
AI Studio uses Generative AI models to help you create ad graphics from text prompts or automatically reframe and upscale existing images to fit specific screen aspect ratios without quality loss.
Payments & Wallet
Your Wallet balance is used to fund campaign bookings instantly. When you submit a campaign order, funds are reserved from your wallet balance and deducted upon campaign launch approval.
Yes! All invoices generated under Payments & Wallet > Wallet are GST-compliant with itemized tax breakdowns. Ensure your company GSTIN is configured in Settings.
Proof of Play & Analytics
Impressions are calculated using on-site computer vision sensors, audience dwell time telemetry, and verified venue footfall metrics.
Go to Reports, select your campaign, and click Export Report to download an authenticated Proof of Play report.
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